Terms & Conditions
Please read these terms and conditions carefully before using our services.
These Terms and Conditions ('Terms') govern your use of the Eshenly website and services operated by PrimeUp Ltd ('we', 'us', or 'our').
By accessing or using our service, you agree to be bound by these Terms. If you disagree with any part of these terms, then you may not access the service.
By creating an account, making a purchase, or using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms.
These Terms apply to all visitors, users, and others who access or use the service.
Eshenly provides a digital marketplace for purchasing gaming vouchers, gift cards, and entertainment services. Our services include:
- Sale of digital gaming vouchers and credits
- Gift cards for various gaming platforms
- Entertainment and lifestyle digital products
- Customer support and order management
All products are delivered digitally via email or through our platform.
When using our services, you agree to:
- Provide accurate and complete information
- Use the service only for lawful purposes
- Not attempt to circumvent our security measures
- Not resell or redistribute purchased vouchers commercially
- Comply with all applicable laws and regulations
All purchases must be paid in full before delivery of digital products. We accept major credit cards, debit cards, and approved payment methods.
Prices are displayed in the currency selected and include all applicable taxes unless otherwise stated.
Payment processing is handled by secure third-party payment processors. We do not store your payment information.
Due to the digital nature of our products, refunds are limited and subject to the following conditions:
Refunds may be granted for:
- Unused voucher codes within 24 hours of purchase
- Technical issues preventing code redemption
- Duplicate purchases made in error
All content on our website, including text, graphics, logos, and software, is the property of PrimeUp Ltd or its licensors and is protected by copyright and other intellectual property laws.
You may not reproduce, distribute, or create derivative works from our content without express written permission.
To the maximum extent permitted by law, PrimeUp Ltd shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services.
Our total liability for any claim shall not exceed the amount paid for the specific product or service in question.
These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting. Your continued use of the service constitutes acceptance of the modified Terms.
If you have any questions about these Terms, please contact us:
PrimeUp Ltd
71-75 Shelton Street
London, Greater London, WC2H 9JQ
United Kingdom
Email: legal@eshenly.com
Company Registration: 13470870